At NY Custom Furnishings we take great pride in our product and our process. We look at each project as a unique opportunity to create a beautiful and functional piece of art.

The process starts when the client submits a drawing, a photo or a written explanation of what they are looking for.

From this information, we create a template to scale to ensure that the design works aesthetically and functionally. When the template is approved by the client, production begins.

First our skilled carpenters build the frames using solid maple hardwood and occasionally hardwood plywood. Our top quality wood is the reason that our sofas are significantly heavier than the competition. It is also the reason why we are comfortable offering a lifetime warranty on the frame. Our maple frames are both screwed and glued in all joints. We never use staples, except to stabilize the a joint before we screw it.

Next our artisan upholsterers spring and pad the frames, covering them in muslin so that the prototype can be approved or altered by the client. We understand that sometimes pieces need to be tweaked to perfection and we do not charge to make these changes. Our selection of spring systems and padding depend on the job requirements and what we think will be best for the piece.

We always use the highest quality materials available. We offer many options for cushions, but our standard for seat cushions is high-resilience foam core with a down and feather wrap. Our standard back cushions are filled with a blend of 50% down and 50% feathers. However, all blends or pure down are available when the job requires it. Once the prototype is approved, the upholsterers apply the fabric.

The entire process generally takes six weeks from inception to completion. As our clients can attest, in emergency situations this process can be reduced to as little as one week. We always ask our clients to give us as much time as possible, because fine craftsmanship does take time.